Terms and Conditions

Terms of use TERMS OF USE OF THE SITE www.cargohellas.com


The following terms are formulated taking into account both the rapid development of technology and in particular the internet and the existing legislation on these issues. In any case, the administrators of www.cargohellas.com reserve the right to change the terms of use, after informing the visitors / users of the site and always within the existing text or any change in the Greek and European legal framework for these issues.

Access to and use of www.cargohellas.com implies acceptance of the terms and conditions described in this text.

Always guided by the interests of users, respecting the principles of legality, transparency, accuracy, availability and integrity in all its aspects, as well as that fully in line with the European Data Protection Regulation (hereinafter "GDPR") the site www.cargohellas .com implements the Appropriate Technical and Organizational Measures (KTOM) to protect your personal data and ensure your privacy, a fact of the utmost importance and priority.

Contract of use

The visitor / user of the pages and services of www.cargohellas.com gives their consent to the following terms of use, which apply to all content, pages, graphics, images, photos and files contained in www .cargohellas.com. Therefore, he must read these terms carefully before visiting or using his pages and services. If he does not agree, then he must not use the services and content of www.cargohellas.com. The visitor / user is requested to check the content of the specific pages for possible changes. The continued use of this website even after any changes means the unconditional acceptance of these terms by the visitor / user.

Intellectual property rights

Except for the expressly stated exceptions (copyrights of third parties, affiliates and operators), all content on www.cargohellas.com, including images, graphics, photographs, drawings, texts, services provided and in general all files on this site, are copyrighted owned by www.cargohellas.com and protected by the relevant provisions of Greek law, European law and international conventions. Therefore, none of them may be sold, copied, modified, reproduced, reposted in whole or in part or transmitted or distributed in any way for personal gain. The other products or services mentioned in the web pages of this website and bear the marks of the respective organizations, companies, partners and institutions, are their own intellectual property and therefore these bodies bear the relevant responsibility.

User Registration

If the visitor / user wishes to subscribe to the services of www.cargohellas.com agrees to: a) provide true, accurate, valid and complete information about the information requested by the site in the relevant requests for access to its contents / services and b) maintains and diligently updates its registration details to maintain true, accurate, valid, up-to-date and complete information. Accounts with missing or false information will be deleted without notice. Members remain solely responsible for all operations carried out under their personal password, username and generally their account (user account). Each member undertakes to make strictly personal use of his account details and to immediately inform www.cargohellas.com of any use of his account by third parties which caused a violation of the described terms of use.


The newsletters that the visitor / user of the services of www.cargohellas.com receives by subscribing to the mailing lists are the intellectual property of the administrators of www.cargohellas.com and are therefore protected by the relevant provisions of the Greek legislation and international conventions. The administrators of www.cargohellas.com reserve the right not to register a person in the recipient lists or to delete him from them. Links to other sites ("Links to other sites") Www.cargohellas.com includes links ("links") to other web sites. The administrators of www.cargohellas.com do not control the availability, the content, the privacy policy, the quality and completeness of the services of other web sites and pages to which it refers through "links", hyperlinks or banner ads and to any is not responsible for this content.

Therefore, for any problem that occurs during their visit / use, you must go directly to the respective web sites and pages, which have the relevant responsibility for the provision of their services.

The administrators of www.cargohellas.com under no circumstances should be construed as endorsing or accepting the content or services of the web sites and pages to which they refer or linking to them in any other way.

Visitor / user responsibility

The visitor / user of the pages and services of www.cargohellas.com assumes responsibility for any damage caused to www.cargohellas.com by misuse or improper use of the relevant services.

Limitation of the liability of the administrators of www.cargohellas.com

Under no circumstances, including negligence, the administrators of www.cargohellas.com are not liable for any kind of damage suffered by the visitor / user of the pages, services, options and contents of www.cargohellas.com which he undertakes on his own initiative and with knowledge of the terms herein.

The contents of www.cargohellas.com are provided "as is" without any warranty expressed or implied in any way. To the fullest extent and in accordance with the law, www.cargohellas.com denies all warranties expressed or implied, including, but not limited to, those which imply marketability and suitability for a particular purpose.

Www.cargohellas.com makes every effort to ensure that the site includes accurate and up-to-date information. The administrators of www.cargohellas.com do not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that errors will be corrected.

Also the administrators of www.cargohellas.com do not guarantee that the same or any other related site or the "servers" through which they are made available to you, are provided to you without "viruses" or other harmful components.

The administrators of www.cargohellas.com do not guarantee in any case the correctness, completeness or availability of the contents, pages, services, options or their results.

The cost of any corrections or services is borne by the visitor / user and in no case www.cargohellas.com

Applicable law and other terms

The above terms and conditions of use of www.cargohellas.com, as well as any modification, change or alteration are governed by and supplemented by Greek law, European Union law and relevant international treaties.

Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present, without in any way affecting the validity of the other terms.

This constitutes the entire agreement between the site of the administrators of www.cargohellas.com and the visitor / user of its pages and services and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been formulated in writing and incorporated into it.

It is PROHIBITED to republish, reproduce (in whole or in part) the content of the website www.cargohellas.com in any way, such as: electronic, photocopying, recording or other, without prior written permission of the publisher. According to Law 2121/1993 and the rules of International Law that apply in Greece.




The management and protection of the personal data of the visitor / user of the services of www.cargohellas.com is subject to the terms of this text as well as to the relevant provisions of the Greek (Law 2472/1997 for the protection of the individual from the protection of personal data as supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, PD 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European law (directives 95/46 / EC and 97 / 66 / EC).

What is Personal Data:

It is any information relating to an identifiable or identifiable natural person ("data subject"); , on location data, on an online identity card or on one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

What is Personal Data Processing:

any operation or series of operations performed with or without the use of automated means, on personal data or on personal data sets, such as the collection, registration, organization, structure, storage, adaptation or modification, retrieval , the search for information, the use, the disclosure by transmission, the dissemination or any other form of disposal, the association or combination, the restriction, the deletion or the destruction.

Our users who visit the Website may under certain conditions be asked to disclose their personal data to us (eg when you subscribe to our newsletters or in your contact form with us, we ask for your name, e-mail, address and your phone number so that we can contact you).

In no case shall the personal data of minors be collected except with the express consent of those exercising parental responsibility.


In order to provide a high level of services, we collect from our customers the necessary data for conducting transactions. We give immediate priority to the Privacy Policy of your personal information. We follow the principles of personal data protection. We strictly safeguard any information you provide to us. The quality services we provide require the use of the following personal data:

When registering a user at cargohellas.com, certain personal information may be requested, such as:


last name,








e-mail address etc.

In case of a company, where an invoice is issued, the following information is also required:

Company name,

Headquarters details

Company Object,

Tax Registration Number (TIN), and

Public Financial Service (DOY).


As part of our service offerings, we collect certain personal data to facilitate communication with you and to provide the best services.

Through the Privacy Policy (hereinafter referred to as the Privacy Policy) we would like to explain our practices and policies for:


use and

exchange of data and cookies collected by or for you.

The Privacy Policy applies regardless of whether you access our website through:

personal computer,

mobile device or

any other technology or device.

General terms of protection of personal data.

The administrators of www.cargohellas.com safeguard the personal nature of your information and may not transfer it to any third party (natural or legal person) for any reason other than the relevant provisions of the law and to the competent authorities only.

Www.cargohellas.com maintains files with personal data, which are sent by the visitor / user exclusively for communication and information purposes. The visitor / user can contact the administrators of www.cargohellas.com in order to cross-check the existence of the personal file, its correction, its change or its permanent deletion.

Visitors / users of www.cargohellas.com who are minors have access to the services of the site only with the consent of their parents or guardians and have no obligation to submit their personal information. In case of submission of such data by minors and if the event is notified to the administrators of www.cargohellas.com, then the administrators are obliged to delete all relevant information.

The administrators of www.cargohellas.com may edit part or all of the data that the visitors / users of the site have sent for statistical purposes and to improve the services - information provided.

The personal information collected by www.cargohellas.com is as follows:

IP address

The IP address through which the PC has access to the Internet and then to www.cargohellas.com is used exclusively for the collection of statistics related to the monitoring of the traffic of www.cargohellas.com.

Disclosure of Personal Data

We will not disclose, disclose or rent your personal information to any third party / entity in a manner other than that described in this Policy. However, we reserve the right to disclose your personal information to third parties:

If we are obligated to disclose or share your personal information in order to comply with any legal or regulatory obligation, to enforce our terms and conditions or to protect the rights, property and security of our customers or third parties .

To work with law enforcement agencies to investigate and prosecute illegal activities such as fraud. We reserve the right to disclose any information about you to law enforcement and other competent bodies that, in our opinion, is necessary or related to any fraud investigation or other illegal activity.

Specifically, these principles are:

Anti-money laundering agencies

Counter-terrorism financing organizations

Law enforcement agencies in the countries in which we operate

This includes sharing information with other companies and organizations (eg banks, credit institutions) inside or outside the EU for fraud and credit risk mitigation purposes. These entities may then use your personal information to investigate and act on any such breach in accordance with their procedures.

Finally, we reserve the right to disclose specific personal information to third parties / independent service providers, agents or independent contractors:

that help us maintain our site and

providing us with other management services (including but not limited to order processing and processing, customer service, data retention and analysis, customer communication on our behalf and the collection of bidding information and other promotions, the selection of winners and the return of prizes).

We seek to ensure that these third party / independent service providers will not use your personal data for any purpose other than to provide the services to which they are contractually committed. We also create contracts with these third parties which oblige them to comply with the privacy standards required by law and to use the data only for the purposes for which they were transmitted.

In order to achieve the objectives of the current policy, the following third parties located in the European Union may receive your data:

Payment providers

Prevention and suppression services related to money laundering and terrorist financing, as well as anti-fraud services

Platform providers

Service providers

We will not disclose your personal data to third parties outside the European Union in countries where there is no appropriate data protection regime. However, in the event that such a data transfer is required, we will take all possible measures to ensure that your data is treated securely as within the EU / EEA and in accordance with this Policy and applicable law. In addition, we will update your current Policy to cover cross-border data transfer and related privacy safeguards.

Data retention period

It is our policy to keep your data only for as long as necessary for the purpose for which it was collected, in accordance with the principles of data minimization and limitation of the storage period. For all of the following reasons, your data will be retained for at least five (5) years after the end of our customer relationship. In addition, we align the retention of your data with possible differences arising from the exercise of your privacy rights (you can find out more in the Update of Personal Information section).

In some cases, specific personal information may be retained beyond this time due to possible legal obligations, legal interests, etc. Such cases are possible issues related to:

Money laundering


Civil law

Criminal law

Any other legal issues


Cookies are very small information files that are used by browsers (Chrome, Mozilla Firefox, etc.) and help make a website work better by allowing it to recognize the user's preferences each time they return to it. An IP address is the unique numeric address of each computer on the Internet that accompanies it in its navigation according to which the telephone number identifies an active telephone device.

The site www.cargohellas.com may use cookies to identify the visitor / user in certain services and pages. Cookies are small text files that are stored on the hard drive of each visitor / user and do not receive knowledge of any document or file from his computer.

They are used to facilitate the access of the visitor / user regarding the use of specific services of the site, for statistical purposes in order to determine the areas in which the services of www.cargohellas.com are useful or popular or for advertising purposes.

The visitor / user of www.cargohellas.com can configure his computer in such a way that it either warns him about the use of cookies or does not allow the acceptance of the use of cookies in any case. In case the visitor / user of the specific services and pages of www.cargohellas.com does not wish the use of cookies for his / her identification, he / she cannot have further access to these services. However, if cookies are blocked, some of the content will not be displayed on www.cargohellas.com

Www.cargohellas.com does not solicit personal information from its visitors while navigating its content. If the user decides to send a message to a radio station, then he will have to give his email, his name and surname and www.cargohellas.com will record his IP address. This data is intended and transmitted exclusively for the direct communication of the site administrators and the radio stations with the users and for the proper operation of the service. The information collected is not given to third parties.


The newsletters that the visitor / user of the services of www.cargohellas.com receives by subscribing to the mailing lists are the intellectual property of the administrators of www.cargohellas.com and are therefore protected by the relevant provisions of the Greek legislation and international conventions.

The administrators of www.cargohellas.com reserve the right not to register a person in the recipient lists or to delete him from them.

Content suitable for children

The content of cargohellas.com as well as all applications (app) that are published are suitable for children under 13 years of age as they are checked for the non-existence and prohibition of publishing content, images and videos that include violence, substance use and offensive expressions.

No ads are displayed and no personal or sensitive data of children or other individuals is collected through the cargohellas.com apps. Sensitive data is defined as authentication information, photos, device information, and ad identification.

Apps do not include APIs or SDKs that are not approved for children under 13 years of age.


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